Privacy Policy

Welcome to The Banquet Hub. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, www.thebanquethub.com ("Website") and use our services.

By using our platform, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website.

1. Information We Collect

We may collect the following types of personal information:

• Personal Information: Name, phone number, email address, event details (type, date, guest count, etc.).
• Location Data: Based on your IP or device (with consent).
• Device & Usage Information: Browser type, operating system, pages visited, time spent on pages.
• Communication Records: Any communication with our sales or customer support team.

2. How We Use Your Information

We use the collected information to:

• Help you find and book the most suitable venues.
• Connect you with our sales team for booking assistance.
• Improve user experience on our platform.
• Respond to customer queries and provide support.
• Send booking-related communication (calls, emails, SMS).
• Send promotional offers or newsletters (you can opt-out anytime).

3. Sharing Your Information

We do not sell your personal data to third parties. We may share your data:

• With verified venues or vendors to help fulfill your booking request.
• With third-party service providers who assist in operating our platform (e.g., hosting, analytics).
• When required by law, court orders, or legal process.

4. Data Security

We implement standard security measures to protect your personal data from unauthorized access, disclosure, or alteration. However, no method of transmission over the Internet is 100% secure.

5. Cookies & Tracking

We may use cookies and similar tracking technologies to enhance your experience, understand user behavior, and personalize content.

You can modify your browser settings to decline cookies, but it may affect site functionality.

6. Your Rights

As a user, you have the right to:

• Access or update your personal information.
• Request deletion of your personal data (subject to verification).
• Opt-out of marketing communication.

Please write to us at privacy@thebanquethub.com for any such requests.

7. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

8. Updates to this Policy

We may update this Privacy Policy from time to time. All changes will be reflected with a revised “Effective Date” at the top. Continued use of the platform constitutes your agreement to the revised policy.

9. Contact Us

For any questions or concerns regarding this Privacy Policy or your personal data, please contact: